Wired to care : how companies prosper when they create widespread empathy /
Dev Patnaik with Peter Mortensen.
- Upper Saddle River, N.J. : FT Press, c2009.
- xi, 251 p. ; 21 cm.
Getting outside -- The map is not the territory -- The way things used to be -- Reflect what you see -- Walking in someone else's shoes -- Wired to care -- Open all the windows -- Reframe how you see the world -- We are them and they are us -- The golden rule -- The hidden payoff.
9780137142347 013714234X
2008024346
Organizational effectiveness. Empathy. Interpersonal relations. Success in business--Psychological aspects.