Operations management
William J Stevenson
- 13th ed. Indian Edition
- Chennai: McGraw Hill Education, 2018.
- xxvii, 890 pages : ill. tables and graphes; 26 cm.
1. Introduction to Operations Management 2. Competitiveness, Strategy, and Productivity 3. Forecasting 4. Product and Service Design 5. Strategic Capacity Planning for Products and Services 6. Process Selection and Facility Layout 242
7. Work Design and Measurement 296 8. Location Planning and Analysis 342 9. Management of Quality 372 10. Quality Control 416 11. Aggregate Planning and Master Scheduling 12. MRP and ERP 13. Inventory Management 14. JIT and Lean Operations 15. Supply Chain Management 16. Scheduling 17. Project Management 18. Management of Waiting Lines 19. Linear Programming