TY - BOOK AU - Brown, Tim AU - Katz, Barry TI - Change by design : : how design thinking transforms organizations and inspires innovation SN - 9781118956854 U1 - 658.4063 PY - 2009/// CY - New York PB - Harper Business, KW - Organizational change KW - Industrial design KW - Corporate reorganizations KW - Reengineering (Management) N1 - Getting under your skin, or, How design thinking is about more than style ; Converting need into demand, or, Putting people first ; A mental matrix, or, "These people have no process!" ; Building to think, or, The power of prototyping ; Returning to the surface, or, The design of experiences ; Spreading the message, or, The importance of storytelling ; Design thinking meets the corporation, or, Teaching to fish ; The new social contract, or, We're all in this together ; Design activism, or, Inspiring solutions with global potential ; Designing tomorrow - Today; Redesigning Design N2 - Shows how the techniques and strategies of design belong at every level of business, in the first book to detail IDEO's internationally recognized Design Thinking process ER -